AI Assistant for Restaurants
Stop losing reservations to unanswered calls.
An AI assistant that answers your customers' calls and WhatsApp messages, manages reservations, and takes orders, 24 hours a day, 7 days a week.
Implementation in under a week. No changes to your existing reservation system.
During service, nobody can answer the phone. Every missed call is an empty table.
It is Friday night. The restaurant is full. The phone rings. Your team is between tables. Nobody picks up. The customer hangs up, finds another restaurant, and never calls back.
It is not that your team is bad. During service, you simply cannot be everywhere at once. And every missed call means reservations that never happen and takeaway orders that never arrive. That is revenue disappearing without you even knowing.
What it is
An assistant that speaks with your customers the way your maitre d' would.
This is not the typical "press 1 for reservations, press 2 for orders" menu. That is technology from the 90s.
Today's AI assistants hold natural voice conversations. The customer calls, speaks normally, and the system understands what they need: book a table, change it, cancel it, place a takeaway order, or ask about the menu, allergens, or group events.
The same applies over WhatsApp. Everything is connected to your reservation system, so tables are registered directly in your restaurant's actual schedule.
How it works
Up and running in under a week.
Three phases. No disruption to your restaurant's daily operations.
We connect with your reservation system
We integrate with the system you already use, regardless of provider. We configure the assistant with your menu, service hours, table capacity, allergen information, and your customers' most common questions.
Your assistant starts answering
It goes live on a dedicated number for calls and WhatsApp. Customers interact with it immediately. Your front-of-house team keeps operating as usual. The AI complements your staff, it does not replace them.
It improves week after week
We monitor performance and adjust responses based on feedback. The assistant learns with use: every week it performs better than the last.
Clear expectations
What it does and what it does not.
What it does
Answer calls and WhatsApp with natural language
Book, modify, and cancel reservations automatically
Take takeaway and delivery orders
Answer questions: menu, hours, allergens, parking, events
Sync everything with the restaurant's reservation system
Handle after-hours calls, weekends, and holidays
Manage multiple calls simultaneously
Transfer to staff when a customer needs human attention
What it does not
Does not cook or prepare orders
Does not handle in-person complaints
Does not process payments or billing
Does not replace front-of-house staff
It is a reservation and order management tool, not a front-of-house operations system. It frees up your team to focus on what matters: delivering a great experience to the guests at their tables.
Results
What you can expect from week one.
100% of calls answered
No more missed calls during service. Every customer who phones in gets a response, every time.
Available 24/7
A reservation at 2 AM for tomorrow. Your customers book when it suits them, not only when the restaurant is open.
Staff freed up during service
Your team focuses on the tables in front of them instead of running to the phone between courses.
More tables and orders
Reservations that used to be lost to unanswered calls now get logged automatically. Takeaway orders too.
WhatsApp always on
A customer texts on a Sunday night to book a table. They get an immediate reply and confirm their reservation without waiting.
Multiple calls at once
Friday at 8:30 PM, three phones ring at the same time. The assistant handles all of them simultaneously without making anyone wait.
Is this for you?
For restaurants that are done losing reservations.
If your restaurant has at least one of these problems, this assistant was built for you:
The phone rings during service and nobody can pick up
You lose Friday and Saturday reservations because you cannot keep up with the calls
Takeaway orders go unanswered
Your team is stretched between serving tables and running to the phone
You know you are leaving revenue on the table but do not want to hire another person just for the phone
Business type
If you lose 10 reservations a week to unanswered calls, with an average ticket of 40-80 EUR per table, the math speaks for itself.
The cost of the assistant is a fraction of hiring someone to answer the phone during service. Return on investment is typically reached within the first month.
Free pilot. No commitment.
Free implementation, a 3-4 week trial, no lock-in. We only ask one thing: honest feedback on how it performs in your restaurant.
Book a 15-minute call and we will show you how it would work for your specific setup.